Once our carers have passed their checks, we make sure that their personality fits in with what we look for. This helps us to match our clients to their carer with expert efficiency. It also means that you can count on us to go that extra mile for you in every possible instance.
Of course, if you don’t see the answers that you need right here or if you want to find out more about the people who we have working for us then it is very easy for you to get all of the information you need by contacting our team. You can contact us by phone or by email and this is one of the easiest ways for you to get your questions answered.
Absolutely! All of our carers are up and down the country and if you wanted to have a sit-down chat then that is not a problem at all. We will always do everything we can to make sure that our clients are happy, and we know that you will feel right at home with your chosen carer.
Absolutely. Before we even think about registering a carer with us, we do a POVA and a DBS check. We also require them to have a reference from a previous employer and they need to provide copies of all the qualifications that they have. We will then invite them for an interview, get to know them and also make sure that they care as much about our clients as we do. This is just a small insight into our process, but we are more than confident in our capable team and we are sure that you will be as well.